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Patient Confidence Score

PatientMetRx listening to the patient

Q&A: What is The Patient Confidence Score?

PatientMetRx capture the voice of the patient by medicine through collecting social signals from patients at scale from social media, connected devices, blogs, forums and reviews. The fragmented patient voice is filtered and decoded using AI, ML and NLP technology and matched to regulatory grade medicine information. Patient experience is benchmarked through the Patient Confidence Score to drive the efficiency of marketing spend and share growth by medicine or therapy area.  Data is accessed via subscription for instant real time usage.

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Patient voice enabling patient confidence coming together to build trust

Patient Confidence Starts with Trust

Trust is central to all human relationships and, in the context of a setting characterised by vulnerability such as in a clinical consultation, may be considered as the belief of the individual placing their trust that the trustee will care for their best interests. As a component of the doctor–patient relationship, trust stems from the patient’s beliefs that the doctor is their ally and is competent in both clinical and interpersonal skills. Patients’ trust in their general practitioner (GP) underpins the delivery of effective clinical encounters.

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PatientMetrx Patient Confidence Score

Q&A: What is The Patient Confidence Score?

PatientMetRx capture the voice of the patient by medicine through collecting social signals from patients at scale from social media, connected devices, blogs, forums and reviews. The fragmented patient voice is filtered and decoded using AI, ML and NLP technology and matched to regulatory grade medicine information. Patient experience is benchmarked through the Patient Confidence Score to drive the efficiency of marketing spend and share growth by medicine or therapy area.  Data is accessed via subscription for instant real time usage.

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