Here at Talking Medicines we aren't just pioneers in creating a cutting edge artificial intelligence platform but our knowledge and understanding of the industry started with the patient first.
Patients want to trust that what you are telling them is correct. They want to believe that your numerous years in medical school, your residency and your clinical experience enables you to make their lives better.While they may have confidence in your abilities, they may lack confidence in the medicine you are prescribing. And if they aren’t sure the medicine will help them, they are likely to avoid taking it as prescribed.
The advancement in technology and competition in the market highlights the importance of customer experience. Applying this concept to healthcare, a service provider brings forth the value of patient experience. Particularly after the Covid-19 pandemic, transformative engagement has become vital. Hospitals and clinics streamlined their interactions for improving patient experience.
Personalised medicine is about getting patients on the right medicine, at the right time on the right dose. Many factors play into achieving this, none more so than patient involvement in their treatment plan – sharing their opinions and feelings at different stages of their journey. Capturing these feelings can be used to improve treatment in several ways.